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Reopening policies and procedures

FPPA's offices will soon reopen to in-person visitors

Update 8/17/2021: This page has been edited to include a new return-to-office date

Reopening FPPA’s Corporate Office

During the COVID-19 pandemic, continued service to our members and employers has remained FPPA’s highest priority. Now, well over a year after switching to an entirely remote work arrangement, FPPA staff has begun the process of returning to in-office work. Additionally, our staff is excited to resume in-person meetings with FPPA members, employers and other stakeholders, with some changes. As our community continues to recover, FPPA has adjusted our previous policies and procedures for in-person visits, which are detailed on this page along with FPPA’s intended reopening timeline.

Please note that all in-person work and visit policies are created and modified in consultation with local and state health agencies. As the COVID-19 situation changes, these timelines and policies are subject to change without notice.

Timeline for reopening

Beginning July 1, 2021, a small number of staff will begin working in-office as part of a pilot return-to-office program. During this time, a limited number of in-person meetings may be available. FPPA’s lobby will remain closed, and all meetings will be held by appointment only. To inquire about in-person meetings, please reach out using the contact information below. Video conference meetings will also be available during this time just as they have been during the pandemic.

This fall, on or around October 4, FPPA’s full staff will begin a hybrid schedule of in-person and remote work, with the split determined by employees’ duties and responsibilities. At that point, members, employers and others will be able to attend in-person meetings with our staff. Unscheduled in-person meetings will be discouraged going forward; all in-person meetings should be scheduled in advance. Telephone and video conference (virtual) meetings will remain available on demand or by appointment for the foreseeable future.

To schedule an in-person or virtual meeting, please contact us using the contact information below.

Vaccinations and masking

Vaccinated FPPA employees will be permitted to be in FPPA’s offices without masks, including during in-person meetings. Mask-less staff are required to provide documentation to Human Resources before being allowed in the office without a mask.

Likewise, visitors who have been vaccinated, and can provide documentation of their vaccine status, will be allowed to attend meetings in FPPA’s offices without a mask. Visitors who have not been vaccinated or are unable/unwilling to provide the appropriate documentation will be required to wear a mask inside FPPA’s offices for the safety of our staff, their families, and our visitors.

Scheduling an in-person or virtual meeting

To schedule a meeting with FPPA, please use the general or department-specific contact information below:

General Inquiries:

  • (303) 770-3772 (FPPA) in the Denver Metro area
  • Toll-free nationwide (800) 332-3772 (FPPA)
  • questions@fppaco.org

Common Extensions:

  • Field Education & Employer Outreach Team: ext. 6450 or FieldEd@fppaco.org
    • Plans
    • Benefits
    • Scheduling an on-site meeting
    • Affiliations
    • Member Account Portal (MAP)
    • 457 Deferred Compensation Plan

  • Member Retirement Team: ext. 6400 or generalbenefits@fppaco.org
    • Retirement application/processing
    • Entering DROP
    • Terminating Employment
    • Purchasing Service Credit
    • Taking a refund
    • Domestic Relations Orders (DROs)

  • Member Contributions Team: ext. 6500
    • Submitting contributions to FPPA
    • Enrolling a new member
    • Questions about FPPA Employer Portal

  • Retiree Payroll Team: ext. 6200
    • Direct Deposits
    • Tax Witholdings
    • Address changes for retirees receiving benefits
    • Form 1099R and PPA Statements
    • Retiree Deaths

  • Investments Inquiries: investmentsolicitations@fppaco.org


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